Frequently Asked Questions
Q: What are the benefits of using the VisiLearn virtual environment?
A: The benefits are many and include:
- Reduced travel expenses for instructors and participants.
- Rapid scalability.
- Lower infrastructure costs: no hardware or server purchases.
- Flexibility to easily create, change and replace your training environments.
Q: What is required before I can begin using the VisiLearn environment?
A: You will need the following:
- A broadband internet connection.
- Any Web browser to download the connectivity application.
- Remote Desktop (RDP) version 6 (or higher).
Q: Are there any additional hardware, software, application, or server requirements?
A: Other than those mentioned above, there are no specific hardware requirements, and all servers are hosted by VisiLearn.
Q: What is required to create the virtual environment?
A: There is nothing really special required. Most existing physical environments can be converted into virtual environments. Also, most existing virtual environments can be converted, if necessary, from their current form into Hyper-V which is used in the VisiLearn infrastructure.
Q: How many people can access and participate in the virtual environment at any given time?
A: VisiLearn does not have any capability or design limitations affecting the number of people participating. However, most instructors will have a maximum number of students that they think is appropriate for each of their classes, to ensure the best user experience possible.
Q: What if I need help while I'm in the virtual environment?
A: In a VisiLearn classroom a student can use instant message to request assistance from the instructor or to interact with other students. They also have access to a "Raise Your Hand" feature which tells the instructor that they need help. The instructor can talk or chat with students one-on-one or as a group, and they also have access to the VisiLearn technical support staff before, during and after class time.